FAQ

In this section, we tried to cover all the possible questions that you might have in your mind about Pest Control Services. If you think that we've missed something in our FAQs, then feel free to fill a form on contact us page. Our Representative will contact you as soon as possible.

WHERE CAN WE HELP?In Commercial &
Residential Areas

What is the procedure of a visit by one of the pest control experts?

As soon as your appointment is scheduled, we will send an experienced and certified professional, who will decide on the type of poison and bait to be used, depending on the pest. You will also receive Risk and COSHH assessments (if applicable) and a written report with information about the service.

Do you handle domestic and commercial premises?

Yes, we work with all kinds of clients and properties.

How quickly will you respond to my problem and how soon can my home be treated?

Our client care center operates 24 hours for your convenience; you can call any time for questions or bookings. Usually we can be there within the hour, if not certainly on the same day. However, if the nearest appointment available is a couple of days, we will provide you with information on how to deal with the problem in the meantime.

What will a pest control technician do when they visit my property?

Our Pest Control Technician will inspect your property; evaluate damages and explain the size of your infestation. Afterwards, he or she will treat the affected areas and provide you with advice on how to prevent re-infestations.

Do I have to leave my home when it’s being treated?

Depending on the treatment, if it involves spraying you have to leave the space where sprays are being applied for at least two hours. However, you will be instructed beforehand according to your pest control service.

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What kind of training have the pest technicians passed?

The exterminators working for Waspsrats have passed the Safe Use of Pesticides, BPCA Training courses.

Do I need to treat my property monthly?

No, you don’t. The technicians have a strict schedule when treatments are needed. In no case are monthly visits required.

What do I need to do before a bed bug treatment?

Remove all bedding and linens, sheets, pillowcases, duvet covers, etc. Bag them all up in the same room so the infestation doesn’t spread to the rest of the house. Hot wash on 60-90′ C. Proceed doing the same with clothing around or under the affected areas, especially items stored under the bed –must be emptied and their content must also be hot washed. Hoover meticulously covered all areas of the bedroom including both sides of the mattresses. You will be provided with further instructions before and after the scheduled bed bugs treatment.

How to book a service with you?

We provide the following options to our clients:

If you only want to receive a quote, go to our contact form.

Got any additional questions? Call us 24/7 on our number 7521 803008

Do you offer same-day service?

Yes, Wasprats Pest Control does offer a same day emergency treatment when you need to take action as soon as possible.You can reach us 24/7 and we can send a pest exterminator to your property within one hour.

Is your pest control products safe for babies?

Depending on the type of insecticide and its application, it would be best for you and the baby to remain out of the treated premises for a couple of hours.

What type of chemicals does your company use?

The chemicals we use are certified and of high quality.

What pests do you treat?

We treat bed bugs, mice, rats, wasps, fleas, moths, cockroaches, ants, spiders, silverfish, flies, woodworm, dust mites, carpet beetles and other insects that offer fumigation treatment.